• Board Composition

A. Ex-Officio

Available at corporate website (“About Us” link, “Board of Directors” webpage).

B. Appointive

• Role of the board in corporate strategy

On 05 April 2017, the LLDA BOD reviewed and approved the submission of the Charter Statement, and the proposed 2017 Performance Scorecard to GCG. Also, the LLDA BOD authorized the LLDA GM Jaime C. Medina to enter, in behalf of the BOD, into formal performance agreement negotiations with the GCG. (LLDA BOD Resolution No. 520, s. 2017).

Board Resolution No. 526, s. 2017, the BOD approved Corporate Operating Budget (COB) for CY 2017 and 2018 and Indicative Budget for CY 2019 to 2021 and Its Work Program (WP).

• Code of Ethics

A. Code of Conduct and Ethical Standards

• The Code of Conduct and Ethical Standards is available at corporate website.

• The same Code was approved by then Presidential Adviser on Environmental Protection and GM J.R. Nereus O. Acosta on 10 July 2016. LLDA officials and employees are duty-bound to comply with the Code.

• Internal controls in various organizational processes are in place to ensure compliance with the Code.

• Risk management system

The Authority has identified Material Risk Factors and corresponding measures to manage such risk.

• Corporate objectives

Kindly refer to page 3 of the 2017 Annual Report.

• Financial performance indicators

Kindly refer to page 46 of the 2017 Annual Report. – comparative analysis of 2016 and 2017 revenue and budget utilization were presented.

• Non-financial performance indicators

Kindly refer to page 45 of the 2017 Annual Report – LLDA’s existing manpower complement was presented. The said information were categorized by position classification and gender.

• Customer’s welfare

A. Policies

Please refer to the following:

1. Provisions of Manual of Corporate Governance

• Sec. 33.3 Conflict Resolution.
  

• Sec. 33.4. Communication Policy.
  

• Sec. 35. Customers.

2. Quality Policy.

B. Activities

• Please refer to page 29 of the 2017 Annual Report.

Customer Satisfaction Surveys are conducted to assess the quality of front-line services of LLDA and come-up with appropriate measures to improve service quality.

• Interaction with the communities

A. Policies

Excerpts from the CSR Statement:

“WE AFFIRM
that the cumulative benefit derived from community-based environmental enhancement initiatives is essential for a
healthier lake and a sustainable watershed.

WE COMMIT
ourselves to engage citizens of the region by promoting a broad conservation ethic throughout the fabric of community life and foster within all citizens a deep sense of understanding of their roles as stewards of their own local environments.

WE WILL STRIVE
to ensure the continuous flow of and easy access to information on the lake and its watershed for the use of the general public and various technical audiences.

WE COMMIT
ourselves to work with individuals, ordinary citizens, community­ based organizations, businesses, local governments, academic institutions and Indigenous Peoples in realizing the common goals and objectives of conserving and protecting the lake for posterity.

WE REAFFIRM OUR COMMITMENT
to strengthen existing partnerships with fishers and farmers, River Councils and Non-government organizations, local government units, businesses and industries, international as well as local funding agencies and donor institutions.

WE WILL CONTINUE
to forge linkage and partnerships with various sectors and groups and strive to provide opportunities for citizens’ groups to directly participate in local restoration and protection projects.”

WE WILL ENDEAVOR
to increase the resources available to localities to meet the challenges of protecting the lake and its watershed. We will seek to enhance funding for locally based programs that pursue environmental enhancement and protection objectives.”

(LLDA Board Resolution 285, s. 2006, “The Laguna de Bay Declaration 2006 Adopting Partnership Building and Development as a Core Strategy in the Management of Laguna de Bay and its Watershed”)

B. Activities

• Page 10 of the Annual Report – LLDA conducted a Seminar on MicroFinance Services for Fishermen of Laguna de Bay on 25 May 2017, which aims to alleviate the economic condition of fishermen of Laguna de Bay.

• Page 19 of the Annual Report – LLDA, in coordination with DA-BFAR, launched “Balik Sigla ng Ilog at Lawa” Project on 19 June 2017, which aims to improve food security of the Laguna de Bay Region.

• Page 25 of the Annual Report –LLDA, with support from Tanduay Distillers, installed trash traps in Cabuyao River and Tunasan River. The structures were turned over to the LGUs of Muntinlupa and Cabuyao, Laguna on 08 Feb 2018 and 19 April 2017, respectively. The installations aim to ensure the regular retrieval of solid waste along the river systems.

• Page 28 of the Annual Report – LLDA, with participation of local government units, private groups, and other stakeholders, conducted nine (9) river clean-up operations on various dates. A total of 32.15 tons of solid waste were collected.
  

• Environmentally-friendly value chain
  / consistent with promoting sustainable development

A. Policies

Excerpts from the CSR Statement:

“WE WILL ENDEAVOR to increase the resources available to localities to meet the challenges of protecting the lake and its
watershed. We will seek to enhance funding for locally based programs that pursue environmental enhancement and protection objectives.”

(LLDA Board Resolution 285, s. 2006, “The Laguna de Bay Declaration 2006 Adopting Partnership Building and Development as a Core Strategy in the Management of Laguna de Bay and its Watershed”)

B. Activities

• Kindly refer to page 20 of the Annual Report.

LLDA facilitated a resource exchange activity among locators in various industrial estates on 26 May 2017.

A total of 446,324.24 kilograms of by-products (oil and grease, and assorted wastes) in various forms (solid and liquid forms) were collected.

The said activity aims to promote resource recovery, reuse, and recycling.

• Also, LLDA maintains the country’s 1^st BERDE Certified Government Facility/Office (3 stars out of 5 stars).

• Contact details for complaints of other stakeholders

• Through website “Contact Us” link.

• Through Feedback and Redress Mechanism of the Citizens Charter.

• Employees welfare and
  development

A. Welfare (policies, programs and relevant data)

Rule 1 (1.5) of Code of Conduct and Ethical Standards of Laguna Lake Development Authority (LLDA) states:

“ xxx

1.5 Management shall ensure that all employees have a safe and sanitary work place with appropriate space, ventilation and lighting; otherwise they shall be subject to grievance procedure.”

B. Training and development (programs and relevant data)

Kindly refer to page 44-45 of the Annual Report – a total of 11 learning and development programs were conducted on various dates.

• Whistle blowing policy and procedures (including protection of reporting employee/s from retaliation)

Rule 8 of Code of Conduct and Ethical Standards of LLDA provides whistle-blowing policy and procedures.