• Board Composition

A. Ex-Officio

Available at corporate website (“About Us” link, “Board of Directors” webpage).

B. Appointive

• Role of the board in corporate strategy

On 17 Jan 2018, the LLDA BOD reviewed and approved the LLDA’s new Vision-Mission Statement through Resolution No. 542, series of 2018.

The BOD, also, reviewed and approved the CY 2019 Work and Financial Plans, Indicative work and financial plans for CY 2020

• Code of Ethics

A. Code of Conduct and Ethical Standards

• The Code of Conduct and Ethical Standards is available at corporate website.

• The same Code was approved by then Presidential Adviser on Environmental
  Protection and GM J.R. Nereus O. Acosta on 10 July 2016. LLDA officials and
  employees are duty-bound to comply with the Code

• Access to information (board materials)

Board papers for BOD meetings are distributed to all members of the BOD at least three (3) working days in advance of the board meeting and one of the metrics stated in the annual work plans.

• Internal Control (including Internal Audit)

The Internal Audit Division is an integral part of LLDA’s organizational structure. It advises the BOD, through its Audit Committee, on all matters relating to management control and operations audit, among other functions.

• Risk management system

The Authority has identified material risk factors and corresponding measures to manage such risks.

• 2018 PES

The CY 2018 PES (Strategy Map and Performance Scorecard) is available at our corporate website

• Corporate objectives

Kindly refer to page 5 of the 2018 Annual Report.

• Financial performance indicators

Kindly refer to page 51 of the 2018 Annual Report for excerpts from the 2018 Audited Financial Reports.

• Non-financial performance indicators

Kindly refer to page 50 and 53 of the 2018 Annual Report – LLDA’s manpower complement and ratings for CY 2014-2016 Corporate Governance Scorecard

• Customer’s welfare

A. Policies

Please refer to the following:

1. Provisions of Manual of Corporate Governance

• Sec. 33.3 Conflict Resolution.
  

• Sec. 33.4. Communication Policy.
  

• Sec. 35. Customers.

2. Quality Policy.

B. Activities

• Please refer to page 9 of the 2018 Annual Report.

  A Memorandum of Agreement (MOA) was executed between LLDA and Research Institute for Tropical Medicine (RITM) for the establishment of a environmental surveillance in the Laguna de Bay Region.

  Under the said, LLDA shall collect monthly water samples from Tanay River, which will be tested for viral and bacterial pathogens by RITM. The MOA is in support to the National Government’s commitment to the Global Eradication of Poliomyelitis.

• Please refer to page 18 of the 2018 Annual Report.

  Customer Satisfaction Surveys are conducted to assess the quality of frontline services of LLDA and come-up with appropriate measures to improve public service delivery system.

  Based on the 2018 Customer Satisfaction Survey, 88% of the 300 respondents rated LLDA’s public service delivery system at least satisfactory.

• Interaction with the communities

A. Policies

Excerpts from the CSR Statement:

“WE AFFIRM
that the cumulative benefit derived from community-based environmental enhancement initiatives is essential for a healthier lake and a sustainable watershed.

WE COMMIT
ourselves to engage citizens of the region by promoting a broad conservation ethic throughout the fabric of community life and foster within all citizens a deep sense of understanding of their roles as stewards of their own local environments.

WE WILL STRIVE
to ensure the continuous flow of and easy access to information on the lake and its watershed for the use of the general public and various technical audiences.

WE COMMIT
ourselves to work with individuals, ordinary citizens, community­ based organizations, businesses, local governments, academic institutions and Indigenous Peoples in realizing the common goals and objectives of conserving and protecting the lake for posterity.

WE REAFFIRM OUR COMMITMENT
to strengthen existing partnerships with fishers and farmers, River Councils and Non-government organizations, local government units, businesses and industries, international as well as local funding agencies and donor institutions.

WE WILL CONTINUE
to forge linkage and partnerships with various sectors and groups and strive to provide opportunities for citizens’ groups to directly participate in local restoration and protection projects.”

WE WILL ENDEAVOR
to increase the resources available to localities to meet the challenges of protecting the lake and its watershed. We will seek to enhance funding for locally based programs that pursue environmental enhancement and protection objectives.”

(LLDA Board Resolution 285, s. 2006, “The Laguna de Bay Declaration 2006. Adopting Partnership Building and Development as a Core Strategy in the Management of Laguna de Bay and its Watershed”)

• In 2018, several BOD Resolutions were issued which positively affects LLDA’s interaction with the communities, as follows:
  

  • Resolution No. 540, “A Resolution Revising the Laguna de Bay Fishery Zoning and Management Plan of1999, Setting Sustainable and Equitable Allocation Mechanisms, Declaring Certain Acts as Prohibited and for Other Purposes”.
    

  • Resolution No. 545 and Resolution No. 546, “Approving the Five-Year Mohicap and Palakpakin Lake Development and Management Plan”
    

B. Activities

For activities related to LLDA’s interaction with the communities, kindly refer to pages 13, 15-17, 29-32, 40-43 and 58 of the 2018 Annual Report.

• Environmentally-friendly value chain
  / consistent with promoting sustainable development

A. Policies

Excerpts from the CSR Statement:

“WE WILL ENDEAVOR to increase the resources available to localities to meet the challenges of protecting the lake and its watershed. We will seek to enhance funding for locally based programs that pursue environmental enhancement and protection objectives.”

(LLDA Board Resolution 285, s. 2006, “The Laguna de Bay Declaration 2006 Adopting Partnership Building and Development as a Core Strategy in the Management of Laguna de Bay and its Watershed”)

• LLDA’s new Vision-Mission Statement (Resolution No. 542, s. 2018) also aims for sustainable development in the Laguna de Bay Region.

B. Activities

For activities related to environmental friendly value chain of LLDA, kindly refer to pages 8-9, 12, 14-15 of the 2018 Annual Report.

• Contact details for complaints of other stakeholders

• Through website “Contact Us” link.

• Through Feedback and Redress Mechanism of the Citizens Charter.

• Employees welfare and
  development

A. Welfare (policies, programs and relevant data)

Rule 1 (1.5) of Code of Conduct and Ethical Standards of Laguna Lake Development Authority (LLDA) states:

“ xxx

1.5 Management shall ensure that all employees have a safe and sanitary work place with appropriate space, ventilation and lighting; otherwise they shall be subject to grievance procedure.”

For activities, programs and relevant data, please refer to pages 57-58 of the 2018 Annual Report.

B. Training and development (programs and relevant data)

Kindly refer to page 54 of the 2018 Annual Report.

• Whistle blowing policy and procedures (including protection of reporting employee/s from retaliation)

Rule 8 of Code of Conduct and Ethical Standards of LLDA provides whistle-blowing policy and procedures.